Forum Discussion

magenta7718034's avatar
magenta7718034
Roaming Rookie
Hace 2 años

What is wrong with T-Mobile?

There's an important message on the T-Mobile website stating that customers sensitive information was obtained through a data breach. In the same message they are advertising how you can save a lousy five dollars by enrolling in autopay which requires you to save your bank account information on their system. With as many data breaches that T-Mobile has faced why would any sane person save their credit card or bank account information on T-Mobile's website? Did anyone in upper management think this through before green lighting this and having this published? What is wrong with this company?

  • gramps28's avatar
    gramps28
    Router Royalty

    I'm not linking my bank info or debit card to my account, I wouldn't do it to pay any bills except my credit card.

  • gramps28 wrote:

    I'm not linking my bank info or debit card to my account, I wouldn't do it to pay any bills except my credit card.

    I agree. T-Mobile has a lot of nerve constantly spamming customers with those annoyingly terrible Autopay notifications. The answer is no today and the answer will forever be no.

  • syaoran's avatar
    syaoran
    Transmission Titan

    In the past 6 months, every wireless provider in the US has been hacked with some users having personal data stolen.  The honest answer is, all companies could do a better job when it comes to protecting customer personal information.  

  • syaoran wrote:

    In the past 6 months, every wireless provider in the US has been hacked with some users having personal data stolen.  The honest answer is, all companies could do a better job when it comes to protecting customer personal information.  

    Agreed. And T-Mobile should consider not spamming their subscribers with endless Autopay notifications. Saving your financial info on a website is the absolute worst thing a person can do, especially when that company has weak security.