Forum Discussion
what's up with T-mobile removing autopay discount for credit cards?
I just literally signed up for a new plan - debit cards have fees for providers too - accessing my bank account isn’t a good approach from a security perspective (noting that T-mobile has been hacked...
That was announced months ago. It is because credit card companies charge a service charge that is based on the percentage of every transaction, which eats into T-Mobile's revenue. Removing the auto pay discount for credit cards negates that.
I am not sure if I got the same message. It said, "T-Mobile:ACTION NEEDED by 07/23/2023. We're making changes to the payment methods that qualify for AutoPay discounts. To continue receiving your $20.00 AutoPay discount, you must update your payment method to a debit card or a bank account. To keep your discount, please visit t-mo.co/AutoPay23 to update your payment method by 07/23/2023. So I didn't click the link, but called T-Mobile. I asked about this text but the T-Mobile representative didn't really understand my question, so I updated my credit card info. He said everything was good to go and I will be getting the discount. Then the next day I got a message that said I am no longer eligible for the monthly $20 AutoPay discount. Make one-time payment at t-mo.co/pay35 or enroll in AutoPay again at t-mo.co/AutoPay18. Also I got an email from my bank that said $256 was changed from T-MOBILE*AUTOPAY. I called T-Mobile and they said they didn't take my money so I had to call my back to close the debit/credit card, dispute the charge, etc. I believe it was a scam. Did anyone else get the same thing??
