Forum Discussion
what's up with T-mobile removing autopay discount for credit cards?
I just literally signed up for a new plan - debit cards have fees for providers too - accessing my bank account isn’t a good approach from a security perspective (noting that T-mobile has been hacked...
That was announced months ago. It is because credit card companies charge a service charge that is based on the percentage of every transaction, which eats into T-Mobile's revenue. Removing the auto pay discount for credit cards negates that.
I am not keen on providing my debit card or bank account number. After waiting on hold for an hour, the technician told me that she would apply a credit to cover auto-pay for 3 months. Then after that, I would resume auto-pay and could still use my credit card. Not sure why they didn't just leave things as they were. We'll see if what she said actually happens. If not, I will likely cancel auto-pay and send them a check every month.
