where to view or change my caller id? I already checked this link but there is no "menu" option in my account home page. https://www.t-mobile.com/support/devices/t-mobile-aspect/caller-id-t-mobile-aspect

I was able to change the Caller ID on my children's phones on our family plan by logging into our T-Mobile account & putting their names on their phone numbers. Are you part of an account with more than one line? If so, have the owner of the account change the name on your line. 😉