Forum Discussion
Patrick_Gaul
Hace 4 añosNewbie Caller
Whitelistandregularusage plan? Really?
It is truly amazing how some T-Mobile tech support people are so completely useless! After waiting on hold and being subjected to inane music, and a recorded message that tells me how important my ca...
cwickw
Hace 2 añosNetwork Novice
Same issue, but under Add-Ons nothing shows relating to data. when I sign in as primary on either my iPhone or my husband's (the phone with the problem). Yesterday T-Mobile (in store) reset the plan to our ONE Plan and it immediately reverted to "whitelist..." in his iPhone settings. Said I had to call Tech Support! Sigh!
**ACTUALIZACIÓN: Another site suggested that the data SOC was missing. I called Tech Support (a 10-minute wait!) and they fixed the issue within another 10 minutes.
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