Forum Discussion

BillC19136's avatar
BillC19136
Transmission Trainee
Hace 3 años

why am i being charged for Apple +

I have 3 phones on my account all Magenta Max and registered for the Apple + deal but was charged for it.

 

Anybody know what the deal is?

  • i have a feeling since you already did the 6month one that its not letting you jump over to the year long one.

     

    you might have to contact them about this one to see if this is why or not.

  • i have a feeling since you already did the 6month one that its not letting you jump over to the year long one.

     

    you might have to contact them about this one to see if this is why or not.

  • BillC19136's avatar
    BillC19136
    Transmission Trainee
    fireguy_6364 wrote:

    you followed the steps in here?

     

    https://www.t-mobile.com/offers/apple-tv-plus-deal?icid=MGPO_MTW_P_21APLTVOUS_2A0PJQ4SP1XY8Q1O31159

     

    Activa tu suscripción de Apple TV+.

    Paso 1:
    Ingresa a tu cuenta.


    Paso 2:

    • Una vez que completes la verificación, se te redirigirá para crear una cuenta de Apple TV+

     

     

    Yes I did that on my phone and after I hit the link to register my subscription was activated. I did already have it 6 months free and that ended October 18th. I tried to get the Magenta max free deal on the 19th. It didn't take me to a page to rergister the Magenta Max deal.

  • I followed the steps and it is still showing on my bill. Customer Service said it should auto correct before the bill hits auto pay…. we will see.

  • BillC19136's avatar
    BillC19136
    Transmission Trainee
    IRONMANBKILR wrote:

    I followed the steps and it is still showing on my bill. Customer Service said it should auto correct before the bill hits auto pay…. we will see.

    I hope for both our sakes what they say is true. Thnx 4 the reply