Forum Discussion
Why can't IRS verify my identity using My T-Mobile phone
I have tried to create an online account at irs.gov and go to the step where they ask for a mobile phone number to verify my identity. When I enter my T-Mobile phone number, I receive an error me...
The name on the caller id must be you full legal name, match the IRS system.
It took a while before i got this figured out, since the name on the bill is my full legal name but the caller id was just my initial.
Good Luck!!
Sorry for the delay. Here are my answers:
I used to have a prepaid account which I have already changed to postpaid account. Not sure if any remnants of my prepaid status are still not giving my current status of postpaid when IRS system tries to validate my registration.
I am able to receive SMS from CVS and T-Mobile. I don't recall asking short codes to be blocked. How can I have it checked?
