Forum Discussion
Why is my mobile hotspot so much slower than my regular data connection?
- Hace 5 años
There were a bunch of Simple Choice plans that you could choose from and not all of them included that. I'd recommend comunicándote con nosotros over the phone or Facebook/Twitter so we can look at your account and let you know exactly what's going on.
I have an older plan which is supposed to have 10GB of LTE hotspot. Have used for several years with my iPad. When I connected recently, I noticed that it was being throttled to 600KB which is not really usable.
When I called tech support they gave some BS answer of the cell network being upgraded and them deciding that most people don't use it;. I told them I had encountered this in several states as I recently travelled and encountered same limitation in multiple states… Same answer is my cell tower is is being upgraded.
Not happy as I specifically bought a Wifi iPad so I did not have to pay for seperate plan and always have my cell phone. Think they have specifically decided to drop this service to force people to upgrade or purchase other options. Still listed as a feature in my plan but no joy.
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- Hace 5 años