Forum Discussion
Why is T-Mobile's customer support now so poor?
Customer support used to be great. Now there is no live chat option. Only phone support. The hold times are outrageously long. When I do finally get to talk to a rep they are quite rude and uninte...
you can also contact TMO via one of their social media platforms like Facebook/Twitter at the bottom of this page.
just send them a direct message..do not post on their main page.
Have you tried contacting Tmobile support using live chat? Scroll down to the support tab below this post and click on it. If live chat is available a window will appear. BTW I called the 611 numberand and I was immediately connected, canceled my sync up tracker and done within 5 minutes.
