Forum Discussion
with auto pay can I pay before its due
with autopay can I pay my bill early before autopay comes due?
Great question! AutoPay automatically deducts funds from your chosen payment method (bank account or credit card) about two days before the bill due date and applies them to the account as a payment. If you pay early, you will not have AutoPay apply for that cycle unless the full amount was not covered. If any balance remains, AutoPay will only deduct the current remaining balance.
That is super weird! I know autopay will deduct the money 2 days before the payment is due so there may have been a timing issue but we have a payment refund process for instances like that when you are double charged. The system will not actually allow 2 payments for the exact same amount within a 24 hour period but if the payments were 24 hours apart, it is totally possible to make 2 payments. The payment refund process is not automatic however so this would have been something you would have had to call in about 😥
