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DeniseChatt's avatar
DeniseChatt
Network Novice
Hace 8 meses

Accidental Recovery Mode and I lost everything

My Gmail was acting wonky yesterday because I’m out of storage, so I was deleting items, then it froze up so I “restarted” my phone, but I actually put it into recovery mode. 

 

Then I saw HOME, then language, etc. So, basically… I put my phone into recovery mode and lost everything. I went into T-Mobile today and she was basically like, yep… I just don't understand why they can't reset it to yesterday at like 11am. Is this not a thing?

So, literally… any information "good or bad" can just be deleted and not EVER recovered by doing this? I just can't believe this is the answer. Someone PLEASE point me in the right direction.

I logged into my Google accounts and got back on my calendar, and my gmails, and some pics carried over from August 2023 and lower… but I lost all my apps, and all my photo folders. 

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