Forum Discussion
punkysquare
Hace 2 mesesNewbie Caller
After T-Mobile update, I cannot send pictures via text nor can I receive pictures via text
After T-Mobile update, I cannot send pictures via text nor can I receive pictures via text (see attached). Is anyone encountering this? If anyone has a fix to this please let me know. It's been about...
punkysquare
Hace 2 mesesNewbie Caller
UPDATE: Spoke to representative and all the troubleshooting questions asked I did: restart/power off phone, clear cache, turn on/off RCS chat, resend message, delete then resend message. FInally, she placed me on hold to verify the towers in my location. The call was then disconnected. I will let you know if hopefully someone in support will verify if the towers in my location need to be updated. This never happened before until this year. :(
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