Forum Discussion
Android Native Visual Voicemail Trouble
I'm using a Pixel2XL on T-Mobile and the native Visual Voicemail (built into the Google Phone app) will not activate. The VM tab does show, and I have the option checked in the menu settings for ...
UPDATED 7/13/2021:
For folks wondering if their Native VVM app will work on T-Mobile's network, here's some helpful info. The native VVM app on Non-T-Mobile devices isn't something T-Mobile can guarantee will work with the VVM service. This goes for other native apps as well. We recommend folks download T-Mobile Visual Voicemail app I've linked below and use the VVM service through that app. The second link I posted below is for troubleshooting if you happen to run into any issues.
We have a couple articles that can help with this. Check out the two links below in relationship to the issue.
App de Correo de voz visual de T-Mobile
Solución de problemas del correo de voz
I recently just switched to T-Mobile from Verizon and brought my Pixel 2 XL. Since I had a balance, I had to get the One Plus plan. I too am experiencing the same exact issue. I tried clearing the cache for the dialer app, factory reset my phone, worked with Google Support but still can't get it to work. I installed T-Mobile VVM app and "activated" it and it was working fine. So theoretically, it should work on my native dialer but even after uninstalling it T-Mobile VVM app, the native dialer VVM seems to be stuck at activating.
I will be calling T-Mobile support even though I'm not feeling confident that they'd get it working.
