Forum Discussion
Android Native Visual Voicemail Trouble
I'm using a Pixel2XL on T-Mobile and the native Visual Voicemail (built into the Google Phone app) will not activate. The VM tab does show, and I have the option checked in the menu settings for ...
UPDATED 7/13/2021:
For folks wondering if their Native VVM app will work on T-Mobile's network, here's some helpful info. The native VVM app on Non-T-Mobile devices isn't something T-Mobile can guarantee will work with the VVM service. This goes for other native apps as well. We recommend folks download T-Mobile Visual Voicemail app I've linked below and use the VVM service through that app. The second link I posted below is for troubleshooting if you happen to run into any issues.
We have a couple articles that can help with this. Check out the two links below in relationship to the issue.
App de Correo de voz visual de T-Mobile
Solución de problemas del correo de voz
Thanks. I knew she was blowing smoke up my @$$ when she made those claims. I even asked if I got the phone from Google, she claimed it still wouldn't work because it was designed for Verizon. I told her it wasn't designed for Verizon, and she stuck to her guns that it wasn't designed to T Mobile services. She even went as far to say that T Mobile's VVM app was specifically designed for these reasons. Really? I thought it was because older OS versions of Android dialers didn't have VVM built in. I'm going to put T Mobile on blast and try to reach out to some of the media outlets (Android Police, The Verge, Engadget, etc.) so they can spread the word out and light a fire. I'm to the point of reporting them to BBB.
It's obvious this is a backend issue that they are ignoring.
