Forum Discussion
Android Native Visual Voicemail Trouble
I'm using a Pixel2XL on T-Mobile and the native Visual Voicemail (built into the Google Phone app) will not activate. The VM tab does show, and I have the option checked in the menu settings for ...
UPDATED 7/13/2021:
For folks wondering if their Native VVM app will work on T-Mobile's network, here's some helpful info. The native VVM app on Non-T-Mobile devices isn't something T-Mobile can guarantee will work with the VVM service. This goes for other native apps as well. We recommend folks download T-Mobile Visual Voicemail app I've linked below and use the VVM service through that app. The second link I posted below is for troubleshooting if you happen to run into any issues.
We have a couple articles that can help with this. Check out the two links below in relationship to the issue.
App de Correo de voz visual de T-Mobile
Solución de problemas del correo de voz
Mine is still working. The "Apple Voicemail' thing also is appearing for the first maybe 10 secs of each message left, after which it gets converted over to the transcription. Strange behavior.
Also the voicemail tab is telling me the message was left 1 hour before the actual time, so that's off as well. For instance it's 12:30 Eastern here, and I just left myself a voicemail with another phone in my time zone, and the VVM tab in the Phone app says the message was left at 11:30.
