Forum Discussion
Android Native Visual Voicemail Trouble
I'm using a Pixel2XL on T-Mobile and the native Visual Voicemail (built into the Google Phone app) will not activate. The VM tab does show, and I have the option checked in the menu settings for ...
UPDATED 7/13/2021:
For folks wondering if their Native VVM app will work on T-Mobile's network, here's some helpful info. The native VVM app on Non-T-Mobile devices isn't something T-Mobile can guarantee will work with the VVM service. This goes for other native apps as well. We recommend folks download T-Mobile Visual Voicemail app I've linked below and use the VVM service through that app. The second link I posted below is for troubleshooting if you happen to run into any issues.
We have a couple articles that can help with this. Check out the two links below in relationship to the issue.
App de Correo de voz visual de T-Mobile
Solución de problemas del correo de voz
Essential stock Android Pie/9.
Others (all phone) are having the same problem where the VM *does not* work properly after uninstalling TM VVM.
https://support.t-mobile.com/message/687644?et=watches.email.thread#687644
Just tried again, and after uninstalling TM VVM and reenabled VVM in the stock dialer - we are all getting this error:
"Visual voicemail isn't working
Call voicemail to finish setting it up"
(and of course there's no "set up" section in the VM that impacts this)
