Forum Discussion
Android Native Visual Voicemail Trouble
I'm using a Pixel2XL on T-Mobile and the native Visual Voicemail (built into the Google Phone app) will not activate. The VM tab does show, and I have the option checked in the menu settings for ...
UPDATED 7/13/2021:
For folks wondering if their Native VVM app will work on T-Mobile's network, here's some helpful info. The native VVM app on Non-T-Mobile devices isn't something T-Mobile can guarantee will work with the VVM service. This goes for other native apps as well. We recommend folks download T-Mobile Visual Voicemail app I've linked below and use the VVM service through that app. The second link I posted below is for troubleshooting if you happen to run into any issues.
We have a couple articles that can help with this. Check out the two links below in relationship to the issue.
App de Correo de voz visual de T-Mobile
Solución de problemas del correo de voz
I'm having the same issue on my BlackBerry Key2. I've used the same SIM for my past few devices and even when using it on my current device the native vvm worked. I accidentally toggled visual voicemail off in the phone app settings back around June and since then cannot get it to enable. It's so frustrating. The tmobile app is slow and I don't want to open another app just to check voicemail. Should all be done right from the phone app. I liked mobile when I first switch a few years ago from Verizon, but they seem to be slowly disabling features. Wi-Fi calling stopped and not vvm. ( wifi calling worked perfect on my key2 out of the box, then future updates disabled it).
