Forum Discussion
Bias to existing customers
Why is Tmobile bias to existing customers. When it comes to up grades .and forcing us to change a plan in order to upgrade. I'm about fed up with this and on the thin line to go elsewhere
T-Mobile also gives the exact same deals to existing customers. You add a new line you get a free phone. It's just that most current customers don't want the deal. I wish all the "free phone" deals would end. That's what T-Mobile was supposed to be doing but they just changed the nature of the game. They didn't end the game.
