Forum Discussion
Calls go straight to voicemail - phone doesn't ring (Samsung S6 on Nougat)
About 2 1/2 weeks ago, I started missing calls because my phone wasn't ringing and calls went straight to voicemail. For some of the calls that come in (including Telemarketers unfortunately)...
Hey folks! If this is happening when connected to Wi-Fi, please do give us a call so we can a support ticket opened and have our engineers further investigate.
Hola @lukkyme
Thanks for taking the time to post to our community! I am sorry to hear that your phone is missing some calls! Typically when an issue is intermittent like this. it is usually a signal related issue. I know it is hard to tell when you are missing a call cause well.... you can't see it on your phone but do you recall any instances of this happening in real time? If so, how many bars of signal did your phone show that you had at that time? Does this issue seem to happen more often when you are in a specific area?
