Forum Discussion
Calls go straight to voicemail - phone doesn't ring (Samsung S6 on Nougat)
About 2 1/2 weeks ago, I started missing calls because my phone wasn't ringing and calls went straight to voicemail. For some of the calls that come in (including Telemarketers unfortunately)...
Hey folks! If this is happening when connected to Wi-Fi, please do give us a call so we can a support ticket opened and have our engineers further investigate.
I am having the exact same issue as described above. Some calls make it through but many do not and go straight to voicemail. Text messages are also seeing 30 min delays. This is a recent issue occurring only within the last month. I have changed phones and sims to troubleshoot privately. This is a T-Mobile network issue. If this problem persists I am changing providers. I cannot afford to have half of my incoming calls going straight to voicemail with no notification on my end.
