Forum Discussion
Calls go straight to voicemail - phone doesn't ring (Samsung S6 on Nougat)
About 2 1/2 weeks ago, I started missing calls because my phone wasn't ringing and calls went straight to voicemail. For some of the calls that come in (including Telemarketers unfortunately)...
Hey folks! If this is happening when connected to Wi-Fi, please do give us a call so we can a support ticket opened and have our engineers further investigate.
Anyone got a fix? I call, (my new T-Mobile S8+ International, w/Android 8) from my landline, and the S8+ doesn't ring; it siempre goes straight to voicemail. Voice mail does work. I connect via WiFi from my PC. I get the same results if I connect via the USB cable.
When I got it last week I took it to T-Mobile, Hilo, HI and they registered the SIM card. They said the problem was because it was an International version. The Amazon seller, Matt, replied: "Hello, I don't know what this T-mobile guy told you but of course the phone has WiFi. I've never heard something like that. Just go to the settings and there at the connections you will find Wifi and you can connect the phone to any Wifi you want."
