Forum Discussion
Can't send/receive MMS on Wi-Fi
I've been having some trouble with sending and receiving MMS while on a WiFi connection (so almost all the time) since I have stated using my T-Mobile sim on my unlocked Samsung Galaxy S7 Edge ph...
¡Hola, @magenta4936749!
I did some digging and was able to find that there is a known issue with Galaxy S7 Edge models that have an issue when handing off WiFi to the data network when trying to send MMS'. My recommendation would be to talk with Tech Support via 611 or T-Force (Facebook/Twitter) to get a ticket filed with our Engineers. By chance, have you already done this? If not, give that a shot and keep us updated on the outcome of the ticket.
My s22 has same issus. If I reboot my phone and hit send again sometimes it will come in or go out, but this is very annoying with T-Mobile wifi calling feature. When it does work, it just takes forever to receive or send an image. I have to tell people to email me instead of texting me an image. It's very frustrating.
And when I switch to the Google messages I still have problems so it's definitely the T-Mobile network.
