Forum Discussion
Can't send/receive MMS on Wi-Fi
I've been having some trouble with sending and receiving MMS while on a WiFi connection (so almost all the time) since I have stated using my T-Mobile sim on my unlocked Samsung Galaxy S7 Edge ph...
¡Hola, @magenta4936749!
I did some digging and was able to find that there is a known issue with Galaxy S7 Edge models that have an issue when handing off WiFi to the data network when trying to send MMS'. My recommendation would be to talk with Tech Support via 611 or T-Force (Facebook/Twitter) to get a ticket filed with our Engineers. By chance, have you already done this? If not, give that a shot and keep us updated on the outcome of the ticket.
i know back with Sprint the one phone i can remember this happening to was Sammy phones. i have ran LG and HTC most of my life and if i had a really bad signal i could switch into airplane mode and the phone would stop trying to pull in whatever signal it couldnt find and instead pushed for wifi to handle things..the Sammy line for whatever reason could not do that (i think it had to do with their own texting app. but now they use GM so things might be different now). might have changed over the years..try switching into airplane mode..then turn on your wifi then try again and see if it improved or not.
