Forum Discussion
lynn8
Hace 8 añosNewbie Caller
Is anyone else getting a message that video calling is unavailable when attempting to use it with another Tmobile customer?
I tried to make a video call and was told that someone tried to call me with video and the message of video calling unavailable popped up and switched to a regular voice call. Any idea why this i...
tmo_marissa
Hace 8 añosConnection Curator
Eek! This isn't a known issue we've trended so far post-update, but would definitely be a huge bummer if it turned out to be caused by the update.
Which phone are you using? Have you tried a Master Reset since the update? I'm not sure if your troubleshooting over the phone got you that far, but it can definitely help clear out any funny business.
- Marissa
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