Forum Discussion
Is anyone else getting a message that video calling is unavailable when attempting to use it with another Tmobile customer?
I tried to make a video call and was told that someone tried to call me with video and the message of video calling unavailable popped up and switched to a regular voice call. Any idea why this i...
Hola,
I an using a Samsung galaxy s7 and the other person has the same device on
tmobile's network also. I'm not sure if they did a reset, but with both
agents I spoke with they did something on their end and had me turn my
phone off and then await their return call to see if it was corrected.
Nothing changed though. The last agent never called back actually. A ticket
was opened with the first agent I spoke with about 2 weeks ago and I still
haven't received any further information from anyone.
