Forum Discussion
Issue with Porting to T-Mobile from AT&T
Recently, on last Wednesday, I ported my number from AT&T to T-Mobile, but I am now unable to receive calls or send text messages. I contacted T-Mobile's service center, and they informed me that my ...
Visit your local AT&T store and have them remove it from your account there. T-Mobile can't request that AT&T remove the port protection. The request has to be made to AT&T by the customer porting out.
Go on AT&T website and request to unlock your device. Do that with all phone numbers. Once its approved they will send an email with a code or instructions on how to unlock your phone.. You will want to restart your device then it will ask for the unlock code. Once you do that it should start working.
