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janetsch

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","position":5,"formula":"metric.net_kudos_weight_received >= 1000","hidden":false,"icon":{"__ref":"AssociatedImage:{\"url\":\"https://www.t-mobile.com/community/s/xjbgt85279/images/YmctMjUtVGJ6OXNK\"}"},"awarded":2},"BadgeSet:badge_set:5":{"__typename":"BadgeSet","id":"badge_set:5","name":"They really like me!","featured":false,"position":4,"badges({\"first\":1000})":{"__typename":"BadgeConnection","totalCount":6,"edges":[{"__typename":"BadgeEdge","node":{"__ref":"Badge:badge:20"}},{"__typename":"BadgeEdge","node":{"__ref":"Badge:badge:21"}},{"__typename":"BadgeEdge","node":{"__ref":"Badge:badge:22"}},{"__typename":"BadgeEdge","node":{"__ref":"Badge:badge:23"}},{"__typename":"BadgeEdge","node":{"__ref":"Badge:badge:24"}},{"__typename":"BadgeEdge","node":{"__ref":"Badge:badge:25"}}]}},"Conversation:conversation:143333":{"__typename":"Conversation","id":"conversation:143333","topic":{"__typename":"ForumTopicMessage","uid":143333},"lastPostingActivityTime":"2024-09-16T12:48:03.000-07:00","solved":false},"Forum:board:billing":{"__typename":"Forum","id":"board:billing","displayId":"billing","nodeType":"board","conversationStyle":"FORUM","title":"Facturación","shortTitle":"Facturación","parent":{"__ref":"Category:category:prepaid"}},"ForumReplyMessage:message:143335":{"__typename":"ForumReplyMessage","subject":"Re: Bill is the same after paying off phone","conversation":{"__ref":"Conversation:conversation:143333"},"id":"message:143335","revisionNum":1,"uid":143335,"depth":1,"board":{"__ref":"Forum:board:billing"},"author":{"__ref":"User:user:63466"},"metrics":{"__typename":"MessageMetrics","views":697},"postTime":"2024-09-16T06:48:38.000-07:00","lastPublishTime":"2024-09-16T06:48:38.000-07:00","body@stripHtml({\"removeProcessingText\":true,\"removeSpoilerMarkup\":true,\"removeTocMarkup\":true,\"truncateLength\":-1})":" Thanks for you reply. It’s been 9 months since my phone was unlocked. It’s been paid off that long so I shouldn't still be paying the same ","body@stripHtml({\"removeProcessingText\":true,\"removeSpoilerMarkup\":true,\"removeTocMarkup\":true,\"truncateLength\":-1})@stringLength":"145","kudosSumWeight":0,"repliesCount":0,"readOnly":false,"images":{"__typename":"AssociatedImageConnection","edges":[],"totalCount":0,"pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null}},"videos":{"__typename":"VideoConnection","edges":[],"totalCount":0,"pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null}}},"ForumTopicMessage:message:143333":{"__typename":"ForumTopicMessage","subject":"Bill is the same after paying off phone","conversation":{"__ref":"Conversation:conversation:143333"},"id":"message:143333","revisionNum":1,"uid":143333,"depth":0,"board":{"__ref":"Forum:board:billing"},"author":{"__ref":"User:user:63466"},"metrics":{"__typename":"MessageMetrics","views":1366},"postTime":"2024-09-12T07:55:58.000-07:00","lastPublishTime":"2024-09-12T07:55:58.000-07:00","body@stripHtml({\"removeProcessingText\":true,\"removeSpoilerMarkup\":true,\"removeTocMarkup\":true,\"truncateLength\":-1})":" When I went with T mobile, I had the price of my phone for 2 years on my bill. Now after 2 years and my phone is unlocked, my bill is still the same. It’s not making sense to me. Can anyone elaborate on this? ","body@stripHtml({\"removeProcessingText\":true,\"removeSpoilerMarkup\":true,\"removeTocMarkup\":true,\"truncateLength\":-1})@stringLength":"210","kudosSumWeight":0,"repliesCount":4,"readOnly":false,"tags":{"__typename":"TagConnection","pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null},"edges":[{"__typename":"TagEdge","cursor":"MjQuMTF8Mi4xfG98NXxfTlZffDE","node":{"__typename":"Tag","id":"tag:billing issues","text":"problemas de facturación","time":"2017-12-14T10:04:36.000-08:00","lastActivityTime":null,"messagesCount":null,"followersCount":null}},{"__typename":"TagEdge","cursor":"MjQuMTF8Mi4xfG98NXxfTlZffDI","node":{"__typename":"Tag","id":"tag:phone charge","text":"phone charge","time":"2024-09-12T07:55:58.000-07:00","lastActivityTime":null,"messagesCount":null,"followersCount":null}}]},"images":{"__typename":"AssociatedImageConnection","edges":[],"totalCount":0,"pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null}},"videos":{"__typename":"VideoConnection","edges":[],"totalCount":0,"pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null}}},"Conversation:conversation:102254":{"__typename":"Conversation","id":"conversation:102254","topic":{"__typename":"ForumTopicMessage","uid":102254},"lastPostingActivityTime":"2025-01-19T14:52:42.077-08:00","solved":true},"Forum:board:coverage-signal":{"__typename":"Forum","id":"board:coverage-signal","displayId":"coverage-signal","nodeType":"board","conversationStyle":"FORUM","title":"Coverage & Signal","shortTitle":"Coverage & Signal","parent":{"__ref":"Category:category:network-coverage"}},"ForumReplyMessage:message:102256":{"__typename":"ForumReplyMessage","subject":"Re: I need T-mobile to fix my location issue","conversation":{"__ref":"Conversation:conversation:102254"},"id":"message:102256","revisionNum":1,"uid":102256,"depth":1,"board":{"__ref":"Forum:board:coverage-signal"},"author":{"__ref":"User:user:63466"},"metrics":{"__typename":"MessageMetrics","views":264},"postTime":"2024-07-08T12:11:09.000-07:00","lastPublishTime":"2024-07-08T12:11:09.000-07:00","body@stripHtml({\"removeProcessingText\":true,\"removeSpoilerMarkup\":true,\"removeTocMarkup\":true,\"truncateLength\":-1})":" What can I do to get my location to show that I;m in Iowa and not Minnesota so I can get my perks from LG company? ","body@stripHtml({\"removeProcessingText\":true,\"removeSpoilerMarkup\":true,\"removeTocMarkup\":true,\"truncateLength\":-1})@stringLength":"116","kudosSumWeight":0,"repliesCount":0,"readOnly":false,"images":{"__typename":"AssociatedImageConnection","edges":[],"totalCount":0,"pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null}},"videos":{"__typename":"VideoConnection","edges":[],"totalCount":0,"pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null}}},"Conversation:conversation:122160":{"__typename":"Conversation","id":"conversation:122160","topic":{"__typename":"ForumTopicMessage","uid":122160},"lastPostingActivityTime":"2024-07-31T12:19:09.000-07:00","solved":false},"Forum:board:troubleshooting":{"__typename":"Forum","id":"board:troubleshooting","displayId":"troubleshooting","nodeType":"board","conversationStyle":"FORUM","title":"Solución de problemas","shortTitle":"Solución de problemas","parent":{"__ref":"Category:category:home-business-internet"}},"ForumTopicMessage:message:122160":{"__typename":"ForumTopicMessage","subject":"In Home computer help?","conversation":{"__ref":"Conversation:conversation:122160"},"id":"message:122160","revisionNum":1,"uid":122160,"depth":0,"board":{"__ref":"Forum:board:troubleshooting"},"author":{"__ref":"User:user:63466"},"metrics":{"__typename":"MessageMetrics","views":134},"postTime":"2024-07-03T11:49:50.000-07:00","lastPublishTime":"2024-07-03T11:49:50.000-07:00","body@stripHtml({\"removeProcessingText\":true,\"removeSpoilerMarkup\":true,\"removeTocMarkup\":true,\"truncateLength\":-1})":" Are there any resources for getting assistance in my home with my laptop and phone to sync correctly and to help me with programs I don’t need and getting all my photos in just 1 location vs in several places. I’m in Cedar Rapids, IA ","body@stripHtml({\"removeProcessingText\":true,\"removeSpoilerMarkup\":true,\"removeTocMarkup\":true,\"truncateLength\":-1})@stringLength":"235","kudosSumWeight":0,"repliesCount":2,"readOnly":false,"tags":{"__typename":"TagConnection","pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null},"edges":[{"__typename":"TagEdge","cursor":"MjQuMTF8Mi4xfG98NXxfTlZffDE","node":{"__typename":"Tag","id":"tag:home internet","text":"internet residencial","time":"2019-11-29T13:58:17.000-08:00","lastActivityTime":null,"messagesCount":null,"followersCount":null}},{"__typename":"TagEdge","cursor":"MjQuMTF8Mi4xfG98NXxfTlZffDI","node":{"__typename":"Tag","id":"tag:phone","text":"teléfono:","time":"2022-01-21T14:47:43.000-08:00","lastActivityTime":null,"messagesCount":null,"followersCount":null}},{"__typename":"TagEdge","cursor":"MjQuMTF8Mi4xfG98NXxfTlZffDM","node":{"__typename":"Tag","id":"tag:programs","text":"programas","time":"2024-07-03T11:49:50.000-07:00","lastActivityTime":null,"messagesCount":null,"followersCount":null}}]},"images":{"__typename":"AssociatedImageConnection","edges":[],"totalCount":0,"pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null}},"videos":{"__typename":"VideoConnection","edges":[],"totalCount":0,"pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null}}},"ForumTopicMessage:message:102254":{"__typename":"ForumTopicMessage","subject":"I need T-mobile to fix my location issue","conversation":{"__ref":"Conversation:conversation:102254"},"id":"message:102254","revisionNum":1,"uid":102254,"depth":0,"board":{"__ref":"Forum:board:coverage-signal"},"author":{"__ref":"User:user:63466"},"metrics":{"__typename":"MessageMetrics","views":895},"postTime":"2024-07-03T11:35:15.000-07:00","lastPublishTime":"2024-07-03T11:35:15.000-07:00","body@stripHtml({\"removeProcessingText\":true,\"removeSpoilerMarkup\":true,\"removeTocMarkup\":true,\"truncateLength\":-1})":" I’ve asked this question several times on here and I always get answers but I don’t understand the issue or how to resolve it. It is creating problems when I try and access a website where I can earn points, such as the one in this email from the company. I’m in Iowa where LD website accepts my entering info. for their contests and money saving reward but I’m being shown in Minnesota. I need this fixed but I can’t stay on hold forever with CS and they don’t seem to be of much help. Also, my billing went up $5 this month. Can someone please tell me in simple terms what I need to do. I’m older and technology has me stumped.. Thanks in advance Msg. from LG company The message you are receiving appears when the LD website is accessed from a state that prohibits discounts and promotions. Digital rebates, rewards, and mobile coupons are void in NJ, NY, MA, MN and where restricted or prohibited by law, and the Savings and Rewards sections will not appear as an option when accessing the LD website from within those states. While you may not presently be in one of those states, when you receive that particular error message it is because the IP address you are connecting to the LD website from is either being flagged as based in one of the restricted states or the location is unable to be verified.   Because our encryption is legally required to be handled by an independent third party, we are unable to override it when it flags an IP as being restricted. In past instances where you have been able to access the website without issue you were likely connecting from a different IP address, which suggests you may be in a different location or using a device that is connecting via a different means (wi-fi vs. a wired connection, or a wireless carrier vs. traditional ISP). Should you continue to receive the \"State Regulations\" error, I would suggest either connecting or disconnecting to wi-fi (the opposite of however you were connected when receiving the error), or potentially attempting to connect from a different device. If you are using a VPN, please make sure you are disconnected from it while accessing the LD website.   Because this is an issue caused by your local connection to the internet, unfortunately it is not an issue that we can resolve for you on our end as the host. You will need to modify your internet connection via one of the methods described above to be able to access the restricted pages of the LD website. ","body@stripHtml({\"removeProcessingText\":true,\"removeSpoilerMarkup\":true,\"removeTocMarkup\":true,\"truncateLength\":-1})@stringLength":"2474","kudosSumWeight":1,"repliesCount":6,"readOnly":false,"tags":{"__typename":"TagConnection","pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null},"edges":[{"__typename":"TagEdge","cursor":"MjQuMTF8Mi4xfG98NXxfTlZffDE","node":{"__typename":"Tag","id":"tag:coverage","text":"cobertura","time":"2022-06-07T17:24:48.000-07:00","lastActivityTime":null,"messagesCount":null,"followersCount":null}},{"__typename":"TagEdge","cursor":"MjQuMTF8Mi4xfG98NXxfTlZffDI","node":{"__typename":"Tag","id":"tag:home internet","text":"internet residencial","time":"2019-11-29T13:58:17.000-08:00","lastActivityTime":null,"messagesCount":null,"followersCount":null}}]},"images":{"__typename":"AssociatedImageConnection","edges":[],"totalCount":0,"pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null}},"videos":{"__typename":"VideoConnection","edges":[],"totalCount":0,"pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null}}},"Conversation:conversation:17102":{"__typename":"Conversation","id":"conversation:17102","topic":{"__typename":"ForumTopicMessage","uid":17102},"lastPostingActivityTime":"2024-07-26T03:54:05.000-07:00","solved":false},"Forum:board:accounts-services":{"__typename":"Forum","id":"board:accounts-services","displayId":"accounts-services","nodeType":"board","conversationStyle":"FORUM","title":"Accounts & Services","shortTitle":"Accounts & Services","parent":{"__ref":"Category:category:postpaid"}},"ForumReplyMessage:message:17114":{"__typename":"ForumReplyMessage","subject":"Re: Difference between One Plan Unlimited 55+ and Magenta 55+","conversation":{"__ref":"Conversation:conversation:17102"},"id":"message:17114","revisionNum":1,"uid":17114,"depth":1,"board":{"__ref":"Forum:board:accounts-services"},"author":{"__ref":"User:user:63466"},"metrics":{"__typename":"MessageMetrics","views":696},"postTime":"2024-06-02T12:50:17.000-07:00","lastPublishTime":"2024-06-02T12:50:17.000-07:00","body@stripHtml({\"removeProcessingText\":true,\"removeSpoilerMarkup\":true,\"removeTocMarkup\":true,\"truncateLength\":-1})":" I also have Magenta 55+ and received the increase to be effective in June. It seems as though we shouldn't have to go thru the FCC. This is on T Mobile and they should stick to their promise. By the way, to get Netflix on us its required to have 2 plans and I could put my husband on but he's only paying $35 for Consumer Cellular…...Does anyone know what a 2nd person would cost? ","body@stripHtml({\"removeProcessingText\":true,\"removeSpoilerMarkup\":true,\"removeTocMarkup\":true,\"truncateLength\":-1})@stringLength":"382","kudosSumWeight":0,"repliesCount":0,"readOnly":false,"images":{"__typename":"AssociatedImageConnection","edges":[],"totalCount":0,"pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null}},"videos":{"__typename":"VideoConnection","edges":[],"totalCount":0,"pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null}}},"Conversation:conversation:110491":{"__typename":"Conversation","id":"conversation:110491","topic":{"__typename":"ForumTopicMessage","uid":110491},"lastPostingActivityTime":"2024-12-27T12:56:02.469-08:00","solved":false},"ForumReplyMessage:message:110500":{"__typename":"ForumReplyMessage","subject":"Re: Why am I shown in the wrong location?","conversation":{"__ref":"Conversation:conversation:110491"},"id":"message:110500","revisionNum":1,"uid":110500,"depth":1,"board":{"__ref":"Forum:board:coverage-signal"},"author":{"__ref":"User:user:63466"},"metrics":{"__typename":"MessageMetrics","views":174},"postTime":"2024-06-02T12:14:38.000-07:00","lastPublishTime":"2024-06-02T12:14:38.000-07:00","body@stripHtml({\"removeProcessingText\":true,\"removeSpoilerMarkup\":true,\"removeTocMarkup\":true,\"truncateLength\":-1})":" I am not understanding the replies on this issue. And it’s causing also of problems for me. This is a reply from a website I’m a member of but can’t utilize their extra perks because of my location. What are they telling me and what can I do? Thanks in advance  The message you are receiving appears when the LD website is accessed from a state that prohibits discounts and promotions. Digital rebates, rewards, and mobile coupons are void in NJ, NY, MA, MN and where restricted or prohibited by law, and the Savings and Rewards sections will not appear as an option when accessing the LD website from within those states. While you may not presently be in one of those states, when you receive that particular error message it is because the IP address you are connecting to the LD website from is either being flagged as based in one of the restricted states or the location is unable to be verified.   Because our encryption is legally required to be handled by an independent third party, we are unable to override it when it flags an IP as being restricted. In past instances where you may have been able to access the website without issue you were likely connecting from a different IP address, which suggests you may be in a different location or using a device that is connecting via a different means (wi-fi vs. a wired connection, or a wireless carrier vs. traditional ISP). Should you continue to receive the \"State Regulations\" error, I would suggest either connecting or disconnecting to wi-fi (the opposite of however you were connected when receiving the error), or potentially attempting to connect from a different device. If you are using a VPN, please make sure you are disconnected from it while accessing the LD website.   Because this is an issue caused by your local connection to the internet unfortunately it is not an issue that we can resolve for you on our end as the host. You will need to modify your internet connection via one of the methods described above to be able to access the restricted pages of the LD websit ","body@stripHtml({\"removeProcessingText\":true,\"removeSpoilerMarkup\":true,\"removeTocMarkup\":true,\"truncateLength\":-1})@stringLength":"2071","kudosSumWeight":0,"repliesCount":0,"readOnly":false,"images":{"__typename":"AssociatedImageConnection","edges":[],"totalCount":0,"pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null}},"videos":{"__typename":"VideoConnection","edges":[],"totalCount":0,"pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null}}},"Conversation:conversation:117938":{"__typename":"Conversation","id":"conversation:117938","topic":{"__typename":"ForumTopicMessage","uid":117938},"lastPostingActivityTime":"2024-05-07T19:55:15.000-07:00","solved":false},"ForumReplyMessage:message:117944":{"__typename":"ForumReplyMessage","subject":"Re: Gateway shows wrong location","conversation":{"__ref":"Conversation:conversation:117938"},"id":"message:117944","revisionNum":1,"uid":117944,"depth":1,"board":{"__ref":"Forum:board:troubleshooting"},"author":{"__ref":"User:user:63466"},"metrics":{"__typename":"MessageMetrics","views":184},"postTime":"2023-11-13T12:57:23.000-08:00","lastPublishTime":"2023-11-13T12:57:23.000-08:00","body@stripHtml({\"removeProcessingText\":true,\"removeSpoilerMarkup\":true,\"removeTocMarkup\":true,\"truncateLength\":-1})":" I’ve had the same issue for 2 years. I’m shown in Minnesota and I’m in Iowa. What’s frustrating is, when I google a item I’m looking for, it will bring that item up in Minnesota so I have to manually change it. Also, I get email messages from my bank, Amazon, Pay pal and Facebook asking if it was me who logged in. Additionally last month it showed me in Miami FL.. What’s the deal?   ","body@stripHtml({\"removeProcessingText\":true,\"removeSpoilerMarkup\":true,\"removeTocMarkup\":true,\"truncateLength\":-1})@stringLength":"402","kudosSumWeight":1,"repliesCount":0,"readOnly":false,"images":{"__typename":"AssociatedImageConnection","edges":[],"totalCount":0,"pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null}},"videos":{"__typename":"VideoConnection","edges":[],"totalCount":0,"pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null}}},"ForumReplyMessage:message:110495":{"__typename":"ForumReplyMessage","subject":"Re: Why am I shown in the wrong location?","conversation":{"__ref":"Conversation:conversation:110491"},"id":"message:110495","revisionNum":1,"uid":110495,"depth":1,"board":{"__ref":"Forum:board:coverage-signal"},"author":{"__ref":"User:user:63466"},"metrics":{"__typename":"MessageMetrics","views":356},"postTime":"2023-11-13T12:52:38.000-08:00","lastPublishTime":"2023-11-13T12:52:38.000-08:00","body@stripHtml({\"removeProcessingText\":true,\"removeSpoilerMarkup\":true,\"removeTocMarkup\":true,\"truncateLength\":-1})":" No one answered my last ? of why others in my area aren’t being shown out of state. I’m still shown in Minnesota and last month for a short duration, I came up as being in Miami Fl.. Please. this has me concerned.  ","body@stripHtml({\"removeProcessingText\":true,\"removeSpoilerMarkup\":true,\"removeTocMarkup\":true,\"truncateLength\":-1})@stringLength":"221","kudosSumWeight":1,"repliesCount":0,"readOnly":false,"images":{"__typename":"AssociatedImageConnection","edges":[],"totalCount":0,"pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null}},"videos":{"__typename":"VideoConnection","edges":[],"totalCount":0,"pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null}}},"Conversation:conversation:124989":{"__typename":"Conversation","id":"conversation:124989","topic":{"__typename":"ForumTopicMessage","uid":124989},"lastPostingActivityTime":"2024-10-01T05:22:20.000-07:00","solved":false},"ForumReplyMessage:message:125022":{"__typename":"ForumReplyMessage","subject":"Re: t-mobile Home Internet - Location Issue","conversation":{"__ref":"Conversation:conversation:124989"},"id":"message:125022","revisionNum":1,"uid":125022,"depth":1,"board":{"__ref":"Forum:board:troubleshooting"},"author":{"__ref":"User:user:63466"},"metrics":{"__typename":"MessageMetrics","views":274},"postTime":"2023-09-02T07:30:51.000-07:00","lastPublishTime":"2023-09-02T07:30:51.000-07:00","body@stripHtml({\"removeProcessingText\":true,\"removeSpoilerMarkup\":true,\"removeTocMarkup\":true,\"truncateLength\":-1})":" Thank you for your reply. I have a chrome laptop and nothing can prevent this. I don’t think we should be charged as much for our service if we have to bother with changing our address when browsing, for example, google shopping and my banking institution and more. The thing is I wasn’t forewarned of this. 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