Forum Discussion
am321
Hace 4 añosTransmission Trainee
issues with my Google pixel 6 Pro preorder?
Thanks in advance for taking the time to read this long post and to give me some help and advice. So I preordered a Google Pixel 6 Pro from T-Mobile's website, but I seem to be having a lot of is...
Dr0xium
Hace 4 añosChannel Chaser
Yojimbo wrote:Ordered the moment the website stopped giving errors on 10/19. Pixel 6 Pro Cloudy White.
Was set to ship 10/28
Now estimated ship date is 11/12 - 11/18
Would love an official statement from T-Mobile.
Google:
“Due to high demand, some Pixel 6 Pro models may be out of stock or have long delivery times. Get notified when they're back in stock, or check out other authorized retailers who may have them available.”
T-mobile hasn't - and I don't really expect them to - issued a blanket statement about the order challenges around the Pixel 6. I think we see several things at play when you take a step back and summarize the threads:
- New upgrade system is challenging inside and in direct-to-consumer channel
- Data is inconsistent across the pipeline and consuming applications for device status
- Google-to-TMobile supply availability integrity is either not sufficient (Google not giving good data) or not represented well (making it to consumer facing applications)
- This supply uncertainty is resulting in T-Mobile waiting for firm expectations before setting estimates anyone can have confidence in. The view to the consumer is a “last minute” or “late” re-setting of expectations.
- It’s not clear how orders are being prioritized, with some communities reporting late orders getting fulfilled quickly and some early Pro orders somehow not being “front of the line” or at least perceived as not being handled that way.
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