Forum Discussion
LG G8 thinq Update to Android 12 - ugh
Since doing the update to Android 12, my LG G8 thinQ camera no longer works, the audio in my Ring app no longer works, and my phone is slow.
Is there any solution that does not involve a factory reset which is what is always recommended as opposed to figuring out where the glitch is, so it doesn't keep happening ?
Thanks in advance.
Jgcalifornia wrote:
@HeavenM:
I have cleared data and wiped cache. I downloaded Camera for Android from the Playstore. The app opens, but only shows black. I downloaded another app called HD Camera fort Android. It opens, shows black and then I get a message that says "camera failed". Th final camera app I tried gave a message saying: "Failed to open camera. Camera may be in use by another application".
Do you have any suggestions as to how to put Android 11 back on my phone after resetting?
¡Gracias!
Wow! That is a lot of different apps and that camera is stubbornly objecting. I honestly do think that the factory reset is going to be the next step since you have literally tried everything else. T-Mobile doesn't have any suggested steps or recommended routes for rolling back a software update. Once the update is done, it is designed to be the new foundation for the phone. Syaoran provided one resource that you can try to check out, and there may be more out there. You might also reach out to LG customer support or forums to see if there are any steps available from them.
There is this thread but all of the useful links are dead.
https://forum.xda-developers.com/t/flash-lg-g8-stock-firmware-with-lgup.3965908/
The forum in general seems pretty much dead as well. That's one of the things about old devices. When they are new, there's a lot of activity and everything you need is easy to get. After most move on though, the links break, because LG didn't maintain their mobile files site after they shutdown their mobile phone business.
There doesn't seem to be any information on this subject on XDA Developers. I posted though.
You can find tutorials over on XDA Developers to help you with all of that and any questions you have in the process. If you do backup everything to the micros card. Remove it when flashing just to be on the safe side so it doesn't get wiped in the process.
Syaoran: Thanks for this. All helpful information.
How would I be able to downgrade to Android 11 though and will I be able to restore from a backup I do to my SD card?
Thanks again.
LG hasn't made a smartphone in years and Android 12 was a massive mess regardless of what device you had from any manufacturer. Because the device is end of life, there will not be an update to Android 13. Back up everything on your device and roll it back to Android 11, which will completely wipe your device. Then turn off automatic system updates to make sure it doesn't update to Android 12. You can find all of the help you need over on the XDA Developers website in the forum for your device.
