Forum Discussion
LG IMS has stopped
Could someone from T-Mobile support please respond to one of the questions about this topic with an update as to what we should to or when we can expect this to be fixed?
Hey everybody!
Great news!! LG was able to release new updates that fully resolve the recent "IMS stopped" pop up issues. The fix is pretty quick and can be found on our support site. Here is the link that you can follow to see how to install the needed updates. IMS de LG se detuvo | Asistencia de T-Mobile
In a few short clicks, those pesky popups will be a thing of the past.
Jason S. wrote:I have an LG Stylo 4 on our plan, it is having the same problem as everyone else here, I have tried the cache/data clearing, airplane mode, no wi-fi, etc…… I can get the message to stop showing up if I put the phone in Airplane mode, clear the data/cache, and then get it to force stop. Only problem the minute I take it out of airplane mode I'm back to square one. This is very frustrating; the phone is my fathers who is 78 y/o and this is his primary source of communication and his lifeline in the event of trouble. Yes, he can still call and message if needed, but the amount of frustration and confusion on what to do with the notice has him overwhelmed.
Shame on Tmo, LG or Both for not pushing a notice to customers that this a known system wide issue. If they have a plan to correct it, say something so people don't start factory resetting their devices for no reason. Or make a system level change in the hopes of solving the problem.
Keep in Airplane mode and do the data clear at least 4 times in a row before turning off airplane mode. Make sure to force stop after data clear not before. That's how I got it to stop completely .
