Forum Discussion
IMS de LG se sigue deteniendo
One has to imagine that behind the scenes, T-Mobile software writers are frantically trying to figure out what they did yesterday (Sunday) that bricked tens of thousands of LG phones (multiply it out, and it’s millions of dollars of damage to customer equipment).
Several terrible things are happening as a result of this, which include the following:
- Customers are spending many hours on the false-fixes posted on YouTube, including doing a “hard factory reset” that destroys all their photographs and data, but does NOT fix the phone!
- Some customers are rushing to their local T-Mobile store to purchase new non-LG phones. T-Mobile should be giving these folks a generous discount, but they have not announced anything yet. If a discount is announced, will it be retro-active to today? It should be!
It is apparent that the system app "LG IMS" is vital to normal phone operation and is designed to restart immediately if it is interrupted. That's why it restarts instantly after a "forced stop" and reloads the cache instantly after a "clear cache." It is also apparent that T-Mobile did something this past Sunday that caused that system app to "stutter" or "hiccup" every 3 seconds. The result: an infuriating popup error message every 3 seconds that renders the phone virtually unusable!
If T-Mobile is unwilling or unable to reverse whatever they did (possibly they don't understand what they did), then the obvious answer is to provide generous discounts for non-LG phones as replacements. And those discounts should be retroactive for any desperate customers who rushed to a T-Mobile store and bought a new phone today!
Contenido relacionado
- Hace 3 años
- Hace 3 años
- Hace 3 años
- Hace 3 años
- Hace 3 años