Forum Discussion
"LG IMS keeps stopping"
This started on one family member’s V30 yesterday and another today.
This affects more than one LG model.
Obviously T-mobile has changed something in the network.
See this thread here:
https://community.t-mobile.com/android-9/lg-g7-error-message-this-morning-43550
I have tried safe-mode, Disabling mobile data. Etc, etc. including all suggested on the internet and above thread with no success.
I would advise against making any changes until an official response is issued from someone with sufficient knowledge to understand what network-wide changes were made and explain how to correct the problem or how T-mobile intends to correct the problem.
I worked this issue for more than 8 hours today!
ok, just used the following suggestion:
SocialCatastrophe wrote:
Go to settings → Apps/notifications -> app info -> three dots -> Show System -> com-lge-ims-rcsprovider -> storage
Force stop and clear data.
This has fixed the issue for my mother's v20. At least for now…
At least it took away the 3 second pop up notice. However, I did shut down & restart and the messaged started popping up again. So I redid the above directions and the annoying pop up message has stopped,
Curious...is this just a problem with T-Mobile?
fidget37 wrote:
ok, just used the following suggestion:
SocialCatastrophe wrote:
Go to settings → Apps/notifications -> app info -> three dots -> Show System -> com-lge-ims-rcsprovider -> storage
Force stop and clear data.
This has fixed the issue for my mother's v20. At least for now…
At least it took away the 3 second pop up notice. However, I did shut down & restart and the messaged started popping up again. So I redid the above directions and the annoying pop up message has stopped,
Thank you thank you...seems to have stopped!!
Tmobile says its an LG issue and to call them l 833-378-0003. Problem is,, I can't make a phone call.
UPDATE from Tmobile: Oh my! I can't imagine what you're feeling right especially that you don't have a spare phone right now to use just to have this issue and I know how essential our service and phone can be, but one's thing for sure is that LG is now working double time to fix this issue as this only temporary and this would definitely get fixed in no time. This may not be T-Mobile's issue but we're to help and assure that they are working on the clock now for you. Sounds good?
My K40 has the issue but my wife's K20 does not. She is running Android 9. May be a problem with Android 10
MeloMel wrote:
Msutton wrote:
fidget37 wrote:
ok, just used the following suggestion:
SocialCatastrophe wrote:
Go to settings → Apps/notifications -> app info -> three dots -> Show System -> com-lge-ims-rcsprovider -> storage
Force stop and clear data.
This has fixed the issue for my mother's v20. At least for now…
At least it took away the 3 second pop up notice. However, I did shut down & restart and the messaged started popping up again. So I redid the above directions and the annoying pop up message has stopped,
Thank you thank you...seems to have stopped!!
I tried this as well but this did not work for me.
Did not work for me as well. It kept turning back on immediately.
MeloMel wrote:
Msutton wrote:
fidget37 wrote:
ok, just used the following suggestion:
SocialCatastrophe wrote:
Go to settings → Apps/notifications -> app info -> three dots -> Show System -> com-lge-ims-rcsprovider -> storage
Force stop and clear data.
This has fixed the issue for my mother's v20. At least for now…
At least it took away the 3 second pop up notice. However, I did shut down & restart and the messaged started popping up again. So I redid the above directions and the annoying pop up message has stopped,
Thank you thank you...seems to have stopped!!
I tried this as well but this did not work for me.
This worked for me as far as being able to send/ receive. Thanks. Popup still is active tho. Tmobile says LG is aware of issue and working on it.
Read this and try the solutions.
What Is LG IMS? And How To Fix "Unfortunately, LG IMS Has Stopped"? | Yoodley
You can also turn off Wi-Fi calling.
Guys I as well had the same problem with my LG V40 thinq. Tried most that have been mentioned, but this has worked so far for over 2 hours now…
Configuración
Aplicaciones y notificaciones
Información de la aplicación
three dots upper right
Mostrar sistema
com.lge.ims.rcsprovider
Almacenamiento
Borrar datos
it’s worked so far
IrishRob wrote:
Guys I as well had the same problem with my LG V40 thinq. Tried most that have been mentioned, but this has worked so far for over 2 hours now…
Configuración
Aplicaciones y notificaciones
Información de la aplicación
three dots upper right
Mostrar sistema
com.lge.ims,rcsprovider
Almacenamiento
Borrar datos
it’s worked so far
