LG K8 model recognized as LG K7 in my t-mobile account
Hello, T-Mobile has my LG K8model phone listed as an older LG K7 model with an older os. I am getting a lot of apps being "non-compatible" with the phone. The K7 has an os of 5.1 while my phone (K8) has an os of 7.1.2. Could the wrong model on the website be the cause of this ?
LG releases fix for LG IMS crash
I received a text from T-mobile about a fix being released (by LG) for the LG IMS has stopped error. Read the instructions here: t-mo.co/LGIMS From your list of apps, tap theSettingsgear. Either selectSystemor choose theGeneraltab. ChooseUpdate Center>App Updates. SelectDownload for LG IMS Improvedand wait for the update to complete. Press and hold thePowerkey, then choose to restart your device. I'm not seeing the update yet but it may be a propagation issue (IOW, it'll show up soon). The instructions were a little confusing in 1 because it says from the list of apps. Basically open the settings app then System then Update Center then App Updates. This is where the LG app updates are found.LG IMS HAS STOPPED
I was able to find a solution that works. Turn off your Wi-Fi and keep it off or the box "LG IMS has stopped"will pop back up. Simply repeat the steps below to remove it again. You can navigate the phone with the message "LG IMS has stopped" just click any space on your phone screenaround the box.. It will reappear in about three seconds so you will go a bit slower until youcomplete the steps below. Steps to clear LG IMS has stopped box Go to settings>storage//internal storage>other apps>hit three dots in upper right hand corner...>show system>scroll to find, com.lge.ims.rcsprovider (was not in order on my phone)>clear data/cache. The box will disappear.
LG IMS Has Stopped working fix is coming from LG soon
I talked with LG Support chat and they are aware of the issue and are hoping to push a fix out in the next 24 hours. I asked them specifically if they will do this fix for older phones like the LG v20, and they said "yes". The "fix" will be pushed to your phone and found in the same spot as your regular LG Phone updates were located.
