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tjd88
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Joined 5 years ago
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Re: LG V60 WiFi Connection Failures on 5GHz Band
I finally was able to test the 5GHz connection with another router and I am seeing the same behavior. This is definitely an issue affecting the device and not limited to just my wireless network. Has this been escalated internally?25Visto0likes0ComentariosRe: LG V60 WiFi Connection Failures on 5GHz Band
I have performed all available updates on my device. I see that others have also experienced this behavior on multiple online sites and product reviews. This is not a configuration issue, it is a bug in the product. Please escalate this to LG and Qualcomm as soon as possible so that it can be addressed in an upcoming release. This makes my phone borderline unusable on WiFi and is extremely frustrating. On a separate note, when connected to 5G mobile network, my data speeds are far slower than the 4G LTE band, in the same location. I have multiple speed tests from different sources online, and they all report the same result. I only see between 5-9 MBPS on 5G, but receive anywhere between 35-60 MBPS when I force the phone down to the 4G LTE network. This is vastly inferior performance on the newer network that boasts much faster speeds and improved performance. This should also be reported for someone to investigate in the San Jose, CA area.18Visto0likes0ComentariosRe: LG V60 WiFi Connection Failures on 5GHz Band
Connection to the 2.4GHz band of my WiFi network is unaffected. This occurs on the 5GHz band only. I even tested splitting my SSIDs and the connection consistently fails after about an hour or so each time I reboot the phone. Once the connection fails, the SSID disappears entirely from the list of available wireless networks and will not reappear until I completely reboot the phone. I have forgotten the network and reconnected multiple times, I have rebooted my wireless router multiple times, and even tried changing the wireless broadcast channel on the 5GHz band. None of this resolves the issue. I don't have another wireless router to test and see if the same issue occurs on the 5 GHz band. The router is an AT&T Fiber issued wireless router, Arris model BGW210-700.31Visto0likes0ComentariosLG V60 WiFi Connection Failures on 5GHz Band
LG V60 ThinQ frequently disconnects from 5GHz WiFi networks and will not reconnect or even see the network until I reboot the phone. No other devices experience this issue with my router / network. I have performed extensive troubleshooting restarting every component, changing the wireless broadcast channel on my router, etc. which does not resolve the issue. When will an update be released to fix this? This needs to be escalated to LG and Qualcomm and an update badly needs to be issued.Solved6.8KViews0likes25Comentarios