Forum Discussion
LG V20 Text
I have one contact that will not give the option to send a SCHEDULED TEXT. As a matter of fact this one contact also does not give the option to ADD SUBJECT. All other contacts give the option to schedule text and add subject. I have deleted the contact and rebooted the phone at leas 3 times but it still does not show the option to schedule text and add subject. Any help would be greatly appreciated.
That's definitely a good call out. It might also be worth trying to note whether the problem comes back after you use a certain app each time, to see if something else is disrupting it.
- Marissa
This is strange! I was about to go to a T-Mobile store but before leaving I decided to check the contact and it displayed the option "schedule sending" and the other options that were missing. Now at 6:30 PM CST, I checked the contact again and it's back to not showing the option. I didn't do anything special this morning when the "schedule sending" was back.
That's very strange indeed! Did you happen to check any other contacts at that time or now? Was there any difference in your network connection between then and now?
- Marissa
I check other contacts this morning and thing evening and they all work fine. It's just that one contact.
Ah, shoot. I was hoping that maybe there was some clue we could find in the circumstances surrounding this (brief) change in the status of the issue. If it's back to to stubbornly preventing a message to the other user, then I'd say it's still worth having looked into by a support team. If there still doesn't appear to be any rhyme or reason for this happening with this single contact on your end, we may need to actually examine the issue on their end. A scheduled message or a message with a subject line would be treated as an MMS, so it might help to know if they've been having any difficulty receiving these types of messages from other users.
- Marissa
I definitely agree. Please keep us posted!
- Marissa
How are things going for you, @aceh? Did you have a chance to stop by the store yet?
- Marissa
Not yet. It will likely be sometime the end of this week or weekend.
Another glitch to think about. I recently noticed that when I reboot my phone, the problem goes away, but sometime later it comes back. I'm trying to see how long and how I use the phone before the problem comes back.
That's definitely a good call out. It might also be worth trying to note whether the problem comes back after you use a certain app each time, to see if something else is disrupting it.
- Marissa
Sounds good, please do!
