Forum Discussion
Text history log not reflecting actual text log on phone
Is anyone else having problems with text log on T-Mobile website under usage not matching actual text log on phone?
On the T-Mobile website the usage details claim I have incoming text from code 128 but wont show an actual telephone number. Its also claiming I'm receiving these incoming text come on T-Mobile website but I am not actually getting any text messages on my phone. Website is also not listing any of my outgoing text messages. I called T-Mobile twice now and I'm not getting any results or answers from them. Is this happening to anyone else?
I have looked into this, and have tested it out. 2300 seems to come up on usage log but there is no actual texts on my phone. It seems to be either a number I have blocked OR if you have spam protection on, it's spam texts that TMobile may have automatically blocked therefore you don't have it in your phone's text history. As for 127/128 it seems to coincide with the texts you get when someone leaves a voicemail. I know my data times seem to be 2/3 hours off of actual EST but texts are usually shown as the correct time in whatever time zone you're located.
2300 is another text code that’s being used
If the sms or call is going over wifi or a 3rd part app like WhatsApp it won't show as a text in your usage.
It could be voicemail notifications. When the phone gets the ping that a voicemail was left, the system sees that notification as an SMS.
I understand that. But I'm getting incoming text per text log on T-Mobile website but not getting any text on my actual phone. It doesn't make sense
It could be spam text going into your the spam folder.
I'm getting the same thing with 127 128 and certain phone numbers also being delivered to my account but not my phone. I would like to find out whats going on.
OpieTaylor wrote:
I'm getting the same thing with 127 128 and certain phone numbers also being delivered to my account but not my phone. I would like to find out whats going on.
Are you getting charged for them on your Tmobile bil, if not ignore them.
OpieTaylor wrote:
I'm getting the same thing with 127 128 and certain phone numbers also being delivered to my account but not my phone. I would like to find out whats going on.
Thise texts might be going straight to the app they are associated with, like WhatsApp and not your SMS/MMS app.
Right. That's what I'm worried about. Someone using my number through a 3rd party app. It doesn't matter if it costs or doesn't. I need to know what is going on with this. T-Mobile doesn't help so I need help from some computer savvy pls to help.
I have looked into this, and have tested it out. 2300 seems to come up on usage log but there is no actual texts on my phone. It seems to be either a number I have blocked OR if you have spam protection on, it's spam texts that TMobile may have automatically blocked therefore you don't have it in your phone's text history. As for 127/128 it seems to coincide with the texts you get when someone leaves a voicemail. I know my data times seem to be 2/3 hours off of actual EST but texts are usually shown as the correct time in whatever time zone you're located.
