Forum Discussion

bringit's avatar
bringit
Newbie Caller
Hace 4 años

chat en vivo

in this day and age you would think T-Mobile would have 24 hours a day 7 days a week live chat available for tech support account issues anything related to T-Mobile instead they want you to call a number and then it takes forever for them to call you back when life chat would be so easy you can answer whenever you want they answer whenever they want just keep it open you don't have to sign in every time you leave a message now wouldn't that I'll be wonderful? who do we talk to about this?

of course it's available for sales. it's always available for sales department. it's like they're saying we'll take your money but we won't help you after that.

  • Ani6361's avatar
    Ani6361
    Newbie Caller

    I purchased phone is blackisted please unlock it 

  • Sarahanbryam2 wrote:

    I DONT NO WHY IS STOP WORKING AND I HAVE ALREALD PAY MY BILL 

     

    so are you needing to contact live chat?

  • SMK72's avatar
    SMK72
    Newbie Caller

    T-Mobile takes the cake for the worst customer support that its beyond aggravating. The morons who run customer service should all be let go for the abysmal  levels of service/support these guys provide. On top of providing the worst service where signal and call quality is abysmal...Comparatively Verizon does far far better for far far less than what TMobile charges…

    Maybe they can send all these guys to learn a thing or two about running a company from Verizon. 

    Disappointing and simply aggravating. TMobile is just 

    • 021968's avatar
      021968
      Visitante

      Can you please text me the link for the antivirus thing for the p360 and so I can set that up on my phone please thank you

  • contacting them through either Facebook or Twitter is also an option..lands you with a higher tier support as well.