Forum Discussion
Lost capability to text: Contacts show sip:[phone number]@msg.pc.tmobile.com;user=phone
Hola,
I used to text this mobile phone for several months. I am using a Samsung Galaxy S21. However, today, the text fails to be sent. Then, I look at my contacts for the mobile phone number and it is changed to:
sip:[phone number]@msg.pc.tmobile.com;user=phone
I removed this and updated the contacts with the correct phone number, but the text does not go through and the contacts is changed back to sip:[phone number]@msg.pc.tmobile.com;user=phone
Any idea what is going on? I am able to text other people.
Gracias,
Paul
I am having exact same issue with just one contact.
this isn't weird. this is pathetic that such a major bug has made into circulation. Tmobile FIX THIS GARBAGE NOW!!!!!!!! UNACCEPTABLE!!!!!
I'm having the exact same problem with a couple of my contacts. Happened after the latest update. T-Mobile please fix your mistake!
I am having the some problem, is there a fix for this problem?
Same! Been having this same issue with the same contact for about a year now. This person uses metro by tmobile as well.
Any answers???
They did nothing. They were at a loss. It is not fixed.
I also have the texting issue pertaining to "sip:+". I spent nearly 2 hours on the phone with Tmobile last week with no resolution. They told me they would call me back the next day. ...still waiting for that callback. I did, however find a clunky way to text a contact with the issue. I just text them at: +1THEIRNUMBER@tmomail.net. It's not a great solution, but at least I can communicate with them. Considering how much I pay a month, being able to communicate is sort of expected.
My wife was having this problem on a new S23+ just 1 number like everyone else, I switched her from the Samsung messaging app to the Google and problem solved
We were just in t .obile store. I can send message to that number now using my existing contact. But, receive replies on the "sip" contact. The language in the "sip" contact makes it seemlike messages going through a PC.
Bump. Also having this issue with exactly ONE contact. This person uses Metro PCS. Just started within the last week or two.
