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paul888
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Joined 2 years ago
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Re: Like to remove a phone from my Simple Choice Family Unlimited Talk and Text plan, but it will not lower by monthly bill
Thank you for response. I asked the customer rep to remove the family plan and go back to my original plan, butthe rep said that would increase my monthly bill. I believe when I added the family plan the monthly bill increased by $10 per month to get the four-line family deal. However, the rep said ifit you remove the family plan, your rate would actually increase and I would not get back the original monthly rate before I added the family plan.19Visto0likes0ComentariosLike to remove a phone from my Simple Choice Family Unlimited Talk and Text plan, but it will not lower by monthly bill
Hello, I like to remove a phone number from my Simple Choice Family Unlimited Talk and Text plan, but T-Mobile support says removing a phone line will not lower the monthly bill. Why does not the monthly service bill be reduced if a phone is removed from the plan? GraciasSolved290Visto0likes5ComentariosCan I exchange phone numbers with 2 Samsung phones, both are with T-Mobile?
Hello All, Is it possible to swap phone numbers on 2 cell phones. Both have carriers with T-Mobile: Transfer phone number from a Samsung J7 Prime To Samsung A53 5G Then transfer the number from the A53 to the J7 Prime. Can they do this at the T-Mobile store? Or, is this something I can do at home? Do the SIM cards need to be swap out? Thanks PaulSolved87Visto0likes3ComentariosHow to prevent prevent somebody dialing 911 on Samsung A53
Hello, My 88 year old mother dials 911 for non-emergencies issues frequently. I don't want to take her phone away, but she does not understand that 911 is reserved for real emergencies. How can I prevent her from dialing 911? Thanks Paul74Visto0likes3ComentariosLost capability to text: Contacts show sip:[phone number]@msg.pc.tmobile.com;user=phone
Hello, I used to text this mobile phone for several months. I am using a Samsung Galaxy S21. However, today, the text fails to be sent. Then, I look at my contacts for the mobile phone number and it is changed to: sip:[phone number]@msg.pc.tmobile.com;user=phone I removed this and updated the contacts with the correct phone number, but the text does not go through and the contacts is changed back tosip:[phone number]@msg.pc.tmobile.com;user=phone Any idea what is going on? I am able to text other people. Thanks, Paul11KViews12likes68ComentariosRe: Calls go straight to voicemail - phone doesn't ring (Samsung S6 on Nougat)
Hello, I have similar issues with a Samsung J7 Prime. Incoming calls go to voice mail, but the phone does not ring. Volume is turned, no blocked calls, wifi is working, and the settings have been reset. The phone used to receive incoming calls and ring about 2 weeks ago, but it has stopped working. Any suggestions? Thanks14Visto1like0Comentarios