Forum Discussion
Lost capability to text: Contacts show sip:[phone number]@msg.pc.tmobile.com;user=phone
Hello, I used to text this mobile phone for several months. I am using a Samsung Galaxy S21. However, today, the text fails to be sent. Then, I look at my contacts for the mobile phone number ...
I was having the exact same issue. I called T-Mobile support and talked to three different people, the last one was actually a Samsung Tech (I have a S23). We figured out that I was using an outdated Messages app (it had the 3 dots on the icon), that had been transferred over from my old S8. The correct version is the one that has a blue message bubble on the icon. Hope this helps.
