Forum Discussion
Lost capability to text: Contacts show sip:[phone number]@msg.pc.tmobile.com;user=phone
Hola,
I used to text this mobile phone for several months. I am using a Samsung Galaxy S21. However, today, the text fails to be sent. Then, I look at my contacts for the mobile phone number and it is changed to:
sip:[phone number]@msg.pc.tmobile.com;user=phone
I removed this and updated the contacts with the correct phone number, but the text does not go through and the contacts is changed back to sip:[phone number]@msg.pc.tmobile.com;user=phone
Any idea what is going on? I am able to text other people.
Gracias,
Paul
I am having the same issue. It's one contact, my husband. The people at the T-Mobile store had no idea what was going on. So no solution. I tried to delete and redo the contact, nothing helped. Oddly about 5 months ago my husband was having a problem texting me. It ended up resolving itself.
I have the same problem and it only one contact, my fiance. What is the solution?
I'm having same problem. It's with 1 contact. Tmobile can't help? No solution?
Had the same issue with sip and only affecting 1 contact. We did the system update to Android 13 and she texted me and I responded and it worked.
It was the update that did this when updated a week ago. Do they have new update that fixes it? I have s22.
I'm having the same issue. Why isnt this resolved yet?
merri101 wrote:
I just started having this same issue with my Mom. This is clearly a common problem. Where is the fix T-Mobile?
Going to Tmobile store does nothing. I went to 2 different ones. They don't have a clue. There answer is to wait for another update. It was with their last update when this started. Tmobile needs to fix this.
Did a fix for this come up? I am having issues texting one contact. Same as other comments.
