Forum Discussion
Major network issues on Note 20 ultra with T-mobile network and Cellspot
- Hace 5 años
CosmicMatter wrote:
Make sure you are using the new 5G sim card included with the device. It says R15 on the chip if you want to check it.
I’m using the R15 SIM .
It looks like the problem is with the Note 20 Ultra. A software update came in that broke it in October. A second software update just hit my phone this week, but it didn't fix it.
T-mobile told me to try with another phone. I ordered an LG V60 thinq dual screen, which I received today. It has no problem with the Cellspot.
At this point, it looks like only the original firmware for the Note 20 Ultra worked with the Cellspot, and nothing else afterwards does.
I don't have a reliable network at home without Cellspot. I will ask T-mobile to buy back our Note 20 Ultra as they no longer work on the cell network we have at home.
I live in Seattle with the note 20 and after update 5g drops in and out all the time. Even new update didn't fix it. I know it's a software issue cause soon as I updated the problem started. I went in to mobile network connections and the one right under 5g is the one I chose I believe it says 3g but it's actually 4g and my issue is gone. I did a speed test and got 125mps which is weird I never got those speeds on any 4g signal. This is a temporary fix till they address the issue with 5g. Good luck guys...
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