Forum Discussion
Motorolla G5 Plus Wi-Fi calling issues
After upgrading my G5 Plus to Oreo, I am having issues with my Wi-Fi calling. Every time the phone is turned on, Wi-Fi calling stops working totally. So if there is no network coverage, the phone...
As the first of two last-ditch efforts you may want to either reset the network settings or factory reset the phone. neither one of these should really be I need adoption however if all else fails and you have warranty or are within a manufacturer's warranty. You might find that getting a replacement would help.
¡Hola, @protik77!
I'm sorry these annoying WiFi calling errors keep popping up. It's helpful to know that this started after the software update and what steps you've already taken. I've noted some steps to take for the two different errors that you've seen on your phone. I'm surprised that when you talked to Care a ticket wasn't filed but let's see if we can keep you from having to restart your phone every day.
ER081 Error:
- Activa y luego desactiva las llamadas Wi-Fi.
- Apaga el teléfono y vuelve a encenderlo.
- Try to access the web on the phone over Wi-Fi.
- If the error keeps popping up, restart the router and modem.
- Then try to access the web on the phone over Wi-Fi.
- If available, test the SIM card in another device to see if the same error pops up.
- If issue continues, please Community-2153 to file a trouble ticket.
ER04 DNS Error:
This error displays when no response received to first DNS query (typically ISP-related)
- Abre una página web en el navegador del dispositivo.
- Si Internet no funciona, reinicia el enrutador.
- If browsing over Wi-Fi works, check to see if there is a firewall enabled.
- Se debería intentar deshabilitar/habilitar Wi-Fi.
- If the issue persists, we recommend you contact your internet service provider.
