Forum Discussion
Not sending messages to one person
About 4 months ago everyone was complaining about their text not going through for one person and the number kept saving as SIP: even when you entered a number. The SIP has stopped but I am still hav...
Ok, since you are still getting that SIP error message, I would suggest that you reach out to our customer support teams to get a ticket filed for the message failure just to your son. They can get the exact error message details as well as the dates and times for the message failures. That way the engineering team can take a deeper look and iron out those kinks.
The SIP issue was definitely a weird one. Now that you are not getting the SIP error, do you get any error message when you try to send to him? When was the last time you were able to send to him successfully?
Have you deleted the conversation thread on your phone and has he on his?
