Pixel 7 Security Update

fireguy_6364 wrote:

xblackvalorx wrote:

fireguy_6364 wrote:

so why not test this out yourself? go toss in another carriers sim card..do your download..then test away..if its issue free then its TMO holding things up..if it downloads and when you switch back to your TMO sim and you start running into network issues..well..you were told this was happening and cant exactly blame TMO

Also given t mobile hasn't said anything for weeks I could definitely blame them lol. 

 

Seriously, defending a mega corp for no reason is peak cringe dude

where exactly are you expecting them to say anything?

 

 

Usually if there's something worth blocking an update for there's a known issue, usually if there's a known issue a carrier could tell you. 

I mean it's not like tech reporters are literally reaching out for comment from t mobile and getting silence or anything? 

xblackvalorx wrote:

fireguy_6364 wrote:

so why not test this out yourself? go toss in another carriers sim card..do your download..then test away..if its issue free then its TMO holding things up..if it downloads and when you switch back to your TMO sim and you start running into network issues..well..you were told this was happening and cant exactly blame TMO

Also given t mobile hasn't said anything for weeks I could definitely blame them lol. 

 

Seriously, defending a mega corp for no reason is peak cringe dude

where exactly are you expecting them to say anything?

Personally if I wanted the update I'd download the beta version that out now. After having LG's where you were lucky to get security patches every 2-3 months I can wait.

fireguy_6364 wrote:

so why not test this out yourself? go toss in another carriers sim card..do your download..then test away..if its issue free then its TMO holding things up..if it downloads and when you switch back to your TMO sim and you start running into network issues..well..you were told this was happening and cant exactly blame TMO

Also given t mobile hasn't said anything for weeks I could definitely blame them lol. 

Seriously, defending a mega corp for no reason is peak cringe dude

fireguy_6364 wrote:

so why not test this out yourself? go toss in another carriers sim card..do your download..then test away..if its issue free then its TMO holding things up..if it downloads and when you switch back to your TMO sim and you start running into network issues..well..you were told this was happening and cant exactly blame TMO

Esim

No network issues reported in any of the Google forums, and no issues with the beta that has the January 5th update. 

Seriously bruh is t mobile paying you? This is sad lol. 

so why not test this out yourself? go toss in another carriers sim card..do your download..then test away..if its issue free then its TMO holding things up..if it downloads and when you switch back to your TMO sim and you start running into network issues..well..you were told this was happening and cant exactly blame TMO

pixel12a wrote:

Bobaloo wrote:

Spoke with a technical rep from T-Mobile and was told they do not block updates and that December is the latest update that they have. So my guess now is that it's a Google issue as they tried to connect me to Google and they were closed. Must have MLK day off so really nothing more to add to the story!

The updates come from Google. So tmobile doesn't need it. From what I have read. Google doesn't waite for approval each month. But they do allow carriers to request to block the update. Google won't send it to phones on that network. But I'm pretty sure Google wants a good reason. Like it causes issues with e911. Or some other network interference issue. 

 

But you can see that the update was blocked right after the December update. That's why some people on TMobile are still on the November update.

 

Also the update button was never really broken. It would still check for updates. But would only see the update. If your device was eligible. Google always released the update over a few weeks in batches. So if your device wasn't in the batch for the day. Your check now button wouldn't see it.

 

And until either Google or tmobile makes a statement. We won't know anything. 

 

 

 

This is pretty much my understanding as well, however if t mobile is requesting the block I feel like they could issue a statement to their customers before it's a huge issue every one is reporting on and such. I don't think Google is gonna have much to say, there's the known Bluetooth issues but that's being addressed and has definitely been publicly addressed, but it doesn't seem like whatever is holding this up is on their end given there was never a pull of the actual downloadable file, the beta is fine and it's only one carrier. 

It's their CS playing hot potato with the blame and us being left in the dark that's so bothersome. 

Bobaloo wrote:

Spoke with a technical rep from T-Mobile and was told they do not block updates and that December is the latest update that they have. So my guess now is that it's a Google issue as they tried to connect me to Google and they were closed. Must have MLK day off so really nothing more to add to the story!

The updates come from Google. So tmobile doesn't need it. From what I have read. Google doesn't waite for approval each month. But they do allow carriers to request to block the update. Google won't send it to phones on that network. But I'm pretty sure Google wants a good reason. Like it causes issues with e911. Or some other network interference issue. 

But you can see that the update was blocked right after the December update. That's why some people on TMobile are still on the November update.

Also the update button was never really broken. It would still check for updates. But would only see the update. If your device was eligible. Google always released the update over a few weeks in batches. So if your device wasn't in the batch for the day. Your check now button wouldn't see it.

And until either Google or tmobile makes a statement. We won't know anything. 

raisinbrann wrote:

I recently switched from Verizon to T-Mobile.   My experience with T-Mobile has been positive until now.

I purchased an Unlocked Pixel 7 Pro and have been waiting for the January Google Security Update.  As of 10 minutes ago, Jan 15 at 12:06 PM no January update is available.

I contacted T-Mobile support regarding this issue and they had no answer.  One T-Mobile representative stated the issue rests solely with Google and that I should contact them.

I filed two (2) formal written complaints with T-moble management regarding this issue, though I doubt it will make a difference.

If T-Mobile has indeed delayed the January 2023 Google Security Update, then T-Mobile should let their customers know and why the January Update is delayed.  Also, they should let customers know when to expect the update to roll-out.

IMHO this is just terrible and crappy customer service by T-Mobile.   Now I'm a disappointed customer. 

Get used to it. T mobile hasn't been the same since legere left as CEO. They'll make stuff up, give you a different answer every time you call and just pass the blame.

I recently switched from Verizon to T-Mobile.   My experience with T-Mobile has been positive until now.

I purchased an Unlocked Pixel 7 Pro and have been waiting for the January Google Security Update.  As of 10 minutes ago, Jan 15 at 12:06 PM no January update is available.

I contacted T-Mobile support regarding this issue and they had no answer.  One T-Mobile representative stated the issue rests solely with Google and that I should contact them.

I filed two (2) formal written complaints with T-moble management regarding this issue, though I doubt it will make a difference.

If T-Mobile has indeed delayed the January 2023 Google Security Update, then T-Mobile should let their customers know and why the January Update is delayed.  Also, they should let customers know when to expect the update to roll-out.

IMHO this is just terrible and crappy customer service by T-Mobile.   Now I'm a disappointed customer.