Forum Discussion
Pixel 7 Security Update
My Pixel 7 will not receive the January 2023 security update . Tried doing it manually and no luck, have heard it's a T-Mobile issue but that's just hearsay. Heard you can just pull your sim out and put another one in and it will update haven't tried that one yet.
pixel12a wrote:
So that only leaves something behind the scenes. Something tmo and google are hashing it out. Its got to be something that the two cant agree on. I highly suspect something feature related. I keep saying I think tmo wants something removed or blocked?
We're just going to have to wait it out. Once we do get a update. I'm pretty sure it will be a specific android build for tmo. We can pick it apart then and look for whats different.
- It’s more likely the time necessary to modify and fully test code, which is significant,
- It won’t be a specific T-Mo build for factory unlocked phones (like mine).
- It’s more likely a functional issue specific to the T-Mo network than something T-Mo wants removed or blocked.
- GringoNetwork Novice
I can confirm that it is very likely being held by T-mo. I too have a Pixel 7 Pro unlocked (not purchased through Tmobile) and cannot get the update installed, no matter how many “check for updates” I try.
I got the same answer from Google as another user here (wait until 1/15).
I then fished out a very old expired SIM from another carrier and as soon as I put it in, the update appeared for Jan. I put my Tmo SIM back in too quickly and that killed the update almost immediately. So I had to do it all over again and put the other SIM back in and it started again…
- magenta8617201Transmission Trainee
pixel12a wrote:
First this is no longer just a issue of the release being in batches. It's clearly being blocked by tmobile. And don't be surprised if it's because they don't want us to have a feature. Like visual voicemail with transcription. Maybe they are telling Google to take it out. so they can make us download the tmo app. And pay for transcription?
Right now you can delete all the T-Mobile apps. I paid for unlocked pixel phones from Google to get away from T-Mobile delays. I have no contact so I can go anywhere and get better perks. I just might sign up for the beta program and get every update without T-Mobile interfering.
Following the Pixel's first stable update of 2023, Android 13 QPR2 Beta 2 is rolling out today with the January security patch.4 days ago
- gramps28Router Royalty
The Pixels on Fi are having issues with the update and in turn Fi uses the Tmobile network which is probably causing the issues on updates for Tmobile for the Pixel line.
- pixel12aTransmission Trainee
First this is no longer just a issue of the release being in batches. It's clearly being blocked by tmobile. And don't be surprised if it's because they don't want us to have a feature. Like visual voicemail with transcription. Maybe they are telling Google to take it out. so they can make us download the tmo app. And pay for transcription?
- magenta8617201Transmission Trainee
Bobaloo wrote:
My Pixel 7 will not receive the January 2023 security update . Tried doing it manually and no luck, have heard it's a T-Mobile issue but that's just hearsay. Heard you can just pull your sim out and put another one in and it will update haven't tried that one yet.
If it's a locked phone you're out of luck. If not you can still side load it.
- magenta8617201Transmission Trainee
syaoran wrote:
The updates come directly from Google. If you put another carrier SIM in your device, it will update the firmware and carrier aggregation to that carrier until you return to the T-Mobile update path, which might make a coue.of updates if the version numbers are dated the same.
Not true T-Mobile can delay the update. It's listed on the Google community. It's all over YouTube and Reddit. They have no right holding back on updates. Which Google approved and the phones used are unlock phones. Purchase from Google.
- tidbitsSpectrum Specialist
If you say so. Factory reset your device and check the update. Bet you still won't get it. OTA has always been staggered. They give the OTA file for those who don't want to wait. Has always been this way.
- master_of_mayheNetwork Novice
syaoran wrote:
nickz wrote:
tidbits wrote:
I have had every Nexus and Pixel. It has ALWAYS been a staggered release. Even Google has stated from time to time. If you don't want to wait they even suggest side loading it and reason why they give the OTA file you can download.
If what you saying is true then if it's unlocked just take the sim out and it should hit your device on wifi.
nickz wrote:
tidbits wrote:
It's a staggered release for ALL devices. Doesn't matter the carrier involved when it boils down to the Pixel devices. It's not like the Nexus 6 and older devices.
initially there will be a fork specific to a carrier for bug fixes which may affect other devices but it'll eventually come down to 1 source code when they find a better fix or see the fix won't break other devices. If you look at the factory images for an example.
I have a 7 from Google and I don't hVe the January update and I am not bothered by it as I understand it's a staggered release. If I really wanted to I can install the OTA by side loading.
Not true. Pixels can get the update OTA on demand as soon as it's released by Google as long as it's not being blocked by the carrier. I've had Pixels for years and this has always been the case. It's pretty clear from the discussions going on elsewhere that tmo has a problem with this build and is blocking the update. That being said, my P7 is on the December update and I'm fine with it staying that way until they work out whatever's wrong. If you're not, you can sideload the OTA from Google's site at your own risk. I'd rather not because I kinda need my phone to not be borked right now.
As have I. Apparently you don't recall the last update that Google pulled last year. Apparently you don't recall that the "check for updates" button was broken for a number of Android releases and when they finally fixed it we could trigger an OTA download on demand instead of waiting for the "staged rollout" to notify us, the way it was designed to work. Being able to get the OTA on the day of release has always been a feature of Pixels. And I can't remove the SIM because it's an eSim. But like I said, I can wait until whatever is holding it up is no longer holding it up.
Have you tried disabling the eSIM temporarily to see if that can get the update to trigger over WiFi?
This did not fix the issue
- master_of_mayheNetwork Novice
There is most definitely an issue with T-Mobile. My old pixel 5 was stuck on the Nov update. I just updated to the pixel 7 (bought from Google) and the out of the box updating stopped with the November update.
- tidbitsSpectrum Specialist
Oh and check for update has been fixed for a while now.
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