Forum Discussion
Ported number from google fi to t-mobile, now texts come from one original number assigned to phone, calls come from/go to ported number.
Ported number from google fi to "free" t-mobile line that came with it's own number.
Calls go to/from original number assigned to free line.
Texts go to/come from ported number.
Pictures cannot be received to ported number that receives/sends texts.
The phone ported to is a Pixel 6. Phone ported from was I believe a Pixel 3.
Does anyone know why this is happening and how to fix it?
¡Gracias de antemano!
FourStones96 wrote:
@tidbits, we ported it over a month ago. The port took only a few seconds. I was just looking at my account and see that the original number assigned is no longer on my account, but it still sends/receives texts from that number.
Check the number in your text app settings to make sure it's correct. If you are using RCS, you might need to disable it, reboot, then re-enable it and verify it with the correct number.
Thanks all! None of the above suggestions worked, so I went to my local t-mobile store.
When I ported over her number and put her SIM card into the new phone, I should've cleared out the E-SIM card. That was "stuck" on the old number.
All is good now, thanks again!!
If it's a recent port it'll take a few hours to complete the port. Make sure you power cycle the phone from time to time to initialize connecting to the network. It should fix itself within 48 hours, but generally I've see it complete no longer than 4 hours in most cases.
@tidbits, we ported it over a month ago. The port took only a few seconds. I was just looking at my account and see that the original number assigned is no longer on my account, but it still sends/receives texts from that number.
FourStones96 wrote:
@tidbits, we ported it over a month ago. The port took only a few seconds. I was just looking at my account and see that the original number assigned is no longer on my account, but it still sends/receives texts from that number.
Check the number in your text app settings to make sure it's correct. If you are using RCS, you might need to disable it, reboot, then re-enable it and verify it with the correct number.
