Forum Discussion
Android Native Visual Voicemail Trouble
I'm using a Pixel2XL on T-Mobile and the native Visual Voicemail (built into the Google Phone app) will not activate. The VM tab does show, and I have the option checked in the menu settings for ...
UPDATED 7/13/2021:
For folks wondering if their Native VVM app will work on T-Mobile's network, here's some helpful info. The native VVM app on Non-T-Mobile devices isn't something T-Mobile can guarantee will work with the VVM service. This goes for other native apps as well. We recommend folks download T-Mobile Visual Voicemail app I've linked below and use the VVM service through that app. The second link I posted below is for troubleshooting if you happen to run into any issues.
We have a couple articles that can help with this. Check out the two links below in relationship to the issue.
App de Correo de voz visual de T-Mobile
Solución de problemas del correo de voz
Hola @erikswan2 - Android uses logcat through adb.
Simple instructions:
1. Put your phone into developer mode
2. enable usb debugging
3. install android debug bridge (adb)
4. once you're connected to your phone, run the following:
adb logcat -c
This will clear the current logs, so you don't get a bunch of stuff you don't need. Now reproduce the issue you're looking for logs on, then run:
(for the vvm logs, I normally open the phone, go to the vvm tab, wait for it to fail, then after I clear the logs, hit the "try again" link.
adb logcat -d > (filename).txt
