Forum Discussion
Android Native Visual Voicemail Trouble
I'm using a Pixel2XL on T-Mobile and the native Visual Voicemail (built into the Google Phone app) will not activate. The VM tab does show, and I have the option checked in the menu settings for ...
UPDATED 7/13/2021:
For folks wondering if their Native VVM app will work on T-Mobile's network, here's some helpful info. The native VVM app on Non-T-Mobile devices isn't something T-Mobile can guarantee will work with the VVM service. This goes for other native apps as well. We recommend folks download T-Mobile Visual Voicemail app I've linked below and use the VVM service through that app. The second link I posted below is for troubleshooting if you happen to run into any issues.
We have a couple articles that can help with this. Check out the two links below in relationship to the issue.
App de Correo de voz visual de T-Mobile
Solución de problemas del correo de voz
Ummm, guys?
Mine just started working. I've been hitting "Activate voicemail" in the Phone app (P3XL) about 1-2x/day fruitlessly for about a week now, getting the failure message.
But this time when I went to the VM tab in Phone, it came up with a screen I've never seen before, asking me if I wanted to activate VVM. I said yes. It didn't do anything visibly -- no failure message, no success message either. So I had somebody call me and leave a voicemail... and bam it's working now.
That said, for some reason the test voicemails I've been left (2 of them now, from 2 different numbers, but both from iPhone users) show up with "This is a message for the Apple Voicemail system" as the transcription. No idea what that's all about.
Anybody else?
