Forum Discussion
Android Native Visual Voicemail Trouble
I'm using a Pixel2XL on T-Mobile and the native Visual Voicemail (built into the Google Phone app) will not activate. The VM tab does show, and I have the option checked in the menu settings for ...
UPDATED 7/13/2021:
For folks wondering if their Native VVM app will work on T-Mobile's network, here's some helpful info. The native VVM app on Non-T-Mobile devices isn't something T-Mobile can guarantee will work with the VVM service. This goes for other native apps as well. We recommend folks download T-Mobile Visual Voicemail app I've linked below and use the VVM service through that app. The second link I posted below is for troubleshooting if you happen to run into any issues.
We have a couple articles that can help with this. Check out the two links below in relationship to the issue.
App de Correo de voz visual de T-Mobile
Solución de problemas del correo de voz
Through the native Oreo 8.1 phone app, I can get it to activate but it always says "Your voicemail inbox is empty / MAKE A CALL". If I install the T-Mobile Android VVM app, then I can see the two saved voicemails. I've tried the toggling on/off and it works instantly for activation, but no luck of it actually populating the tab with voicemails.
If VVM is turned on in the native phone app, Voicemail notifications don't work anymore as well.
For the people who have it working, is it working 100%, like before, under Nougat?
